Privacy Policy
Last Updated: 23rd November 2023
1. Introduction
Welcome to Tech Panda, this Privacy Policy is crafted in line with Shopify's recommendations and applicable laws of Pakistan, exclusively for our operations within the country. It explains how we collect, use, protect, and handle your personal information as you interact with our online store.
2. Information Collection and Use
As part of our operations, we collect personal information when you:- Register, place an order, or browse our Shopify store
- Subscribe to newsletters or respond to surveys/marketing communications
We use your information to:
- Customize your shopping experience
- Improve our store and customer service
- Process transactions and communicate with you about your orders
- Offer promotions, surveys, or other site features
3. Shopify's Role
As our store is hosted on Shopify, they provide us with the online e-commerce platform. Your data is stored in Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
4. Third-Party Services
Understanding Third-Party Services in Our Shopify Store
Our Shopify-hosted online store, Tech Panda, integrates various third-party services to enhance your shopping experience. These services include payment gateways, shipping providers, and marketing platforms. When you purchase something from our store, as part of the buying and selling process, the personal information you provide, such as your name, address, and payment information, is shared with these third-party service providers to complete your transaction.
How Third-Party Services Use Your Information
Each third-party service provider has its own privacy policy and data usage practices. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Data Security and Control with Third-Party Services
As part of our commitment to your privacy, Tech Panda ensures that these third-party services are reputable and adhere to privacy laws and standards. However, it's important to note that when you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We encourage our customers to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Through our Shopify platform, we aim to provide a secure and seamless shopping experience, balancing convenience with privacy and security.
5. Security
At Tech Panda, safeguarding your personal information is a responsibility we take very seriously. We employ a range of security measures to ensure the confidentiality, integrity, and availability of your data.
Robust Data Protection: We utilize Shopify's robust security infrastructure to protect your personal information. Shopify adheres to industry standards in data security, employing measures such as SSL (Secure Socket Layer) technology for data encryption during transmission. This ensures that sensitive data, such as credit card details and personal information, are securely transmitted and protected against unauthorized access. Additionally, the data is stored on secure servers with restricted access, further bolstering its security against external threats.
Continuous Monitoring and Updating: Our team regularly monitors security protocols to identify and address vulnerabilities. We stay updated with the latest security trends and threats, implementing necessary updates to our systems and practices. Regular security audits are conducted to ensure compliance with our high standards of data protection. Furthermore, our staff are trained in best practices for data security, ensuring they handle your information with the utmost care and confidentiality.
User-Centric Security Features: Understanding the importance of user participation in maintaining security, we provide features that enable you to contribute to the safety of your data. This includes the creation of strong, unique passwords for your account and offering two-factor authentication for an added layer of security. In case of any suspicious activity or security concerns, we have a dedicated channel for you to report these issues promptly, ensuring quick and effective resolution.
At Tech Panda, we are committed to maintaining the highest standards of data security. By combining Shopify’s robust infrastructure with our proactive security measures and user-centric features, we strive to create a safe and secure shopping environment for all our customers.
6. Cookies
Cookies are small pieces of data stored on a user’s device by the web browser while browsing a website. They play a crucial role in enhancing user experience and facilitating website functionality.
Functionality and Purpose: Cookies serve various purposes. Primarily, they are used to maintain a consistent and efficient experience for visitors and perform essential functions such as allowing users to remain logged in. For example, when you log into a website, a cookie ensures that you stay logged in as you navigate through the site. Without cookies, every page you visited would treat you as a completely new visitor. They also help websites remember your preferences and settings, such as language selection or layout choices, for future visits.
Cookies are also used for analytical purposes. They help website owners understand how their site is used, providing insights into user preferences and behaviors. This information can include which pages are most frequently visited, how much time users spend on each page, and how they navigate through the site. This data is invaluable for website owners to improve content, enhance user experience, and make the website more user-friendly.
Types of Cookies:There are different types of cookies used for various functions:
- Session Cookies: These are temporary cookies that expire once you close your browser. They’re used to maintain your session as you navigate the website, ensuring a consistent and uninterrupted experience
- Persistent Cookies: Unlike session cookies, persistent cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and actions over time, such as remembering your login details so you don’t have to enter them every time you visit.
- Third-Party Cookies: These cookies are set by domains other than the one you are visiting. They are often used for advertising and tracking purposes, allowing advertisers to serve relevant ads to users across different websites.
In the context of our online store, cookies might be used to remember items in your shopping cart, your browsing history within the store to recommend similar products, or to keep you logged in for future visits. This improves your shopping experience by making it more personalized and efficient.
It's important for users to understand that while cookies greatly enhance their browsing experience, they also involve the collection and use of certain data. Most browsers offer settings to manage cookie preferences, giving users control over their privacy. At Tech Panda, we ensure that our use of cookies aligns with legal standards and respects the privacy of our users.
7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence.
8. Changes to this Privacy Policy
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
9. Consent
By using our site, you consent to our Privacy Policy and agree to its terms.
10. Contact Us
For any questions or concerns about our privacy practices, please contact us at:- Address: 65 K Block, Model Town, Lahore, Pakistan
- Phone: +923270072632
- Email: hi.techpanda.pk@gmail.com
11. Governing Law
This Privacy Policy is governed in accordance with the laws of Lahore, Pakistan.Thank you for trusting Tech Panda with your tech accessory needs!
